You’ve got questions…. We’ve got answers
What is Cover Culture?
We wanted to create a special place where the best bedding, bath and body essentials unite to elevate your home experience and personal wellness.
Your new inspiring surroundings will help to shape or complement your home culture which includes: your routines, style, preferences and standards, aesthetics, etc.
The result is an idyllic living space that promotes comfort, satisfaction, and most of all - good vibrations!
I’m excited about my purchase. When will I receive my order?
See something you like? We’ve teamed up with carefully selected creators to deliver special products from their doors to yours!
Order processing varies by collection, but is 1-3 business days on average. Processing times are listed on the Shipping tab, toward the bottom, of each Product Page.
Generally, items are only shipped to residential addresses and, items from different collections will arrive separately. We only ship to the United States at this time.
Something came up, can I cancel my order?
Shucks, we’re sorry to hear that! Once an order has been confirmed and processed, it generally cannot be cancelled.
However, if you connect with us before your order is processed, we will gladly make an effort to fulfill your request. Please keep our response time in mind as well.
I want to take another shot…How do I make a return?
Your happiness is our business! Login to your account to start your return request. Please take a moment to review the item’s Return Policy listed on the Product Page.
Eligible bedding, lounge & accessories must be unworn, unaltered with tags attached and in the individual product packaging, if applicable. Eligible skincare items must generally contain at least 80% of the product.
If your order is damaged or incorrect, please provide details and photos in your return request.
Design Corner
Which bedding type is right for me?
You can find comfort in any of our bedding options.
Explore duvets if you are limited in storage space or laundering facilities.
Comforters are classic and do what the name implies. Or, indulge in a quilted beauty for a lighter versatile feel.
Help! Where do I begin to create my home’s culture?
Your home is all about you (and the ones you love). So, start there!
Then, focus on items that are inspirational, illuminating or purposeful. The end result should leave your home or space feeling satisfying or even better, like a retreat!
But, don’t forget…Rome wasn’t built in a day! Creating your home culture takes time, but you’ll enjoy the ride. And we’ll be right here by your side.
Check out our blog for more insight on creating the ultimate home experience!
Can I achieve a hotel or luxury look on my own?
Sure you can! Balance is key.
Start with a vision board. Pair tabletop decor, wall art and accessories with quality bedding - which we call centerpieces. Have fun with color and contrast.
Decide if you want your bed frame and bedding, or other furniture and decor, to be the main character.
Take your time and watch it manifest!
Do you offer organic and non-toxic products?
We sure do! You’ll be glad to hear we offer a selection of organic, non-toxic and eco-friendly products. This component is an important part of wellness and togetherness. Please refer to your desired item’s Product Page for specific details.